Shipping Policy
At Maxwell Electronics Corporation, we are committed to delivering your orders promptly and securely. Please review our shipping policy below to understand how we process and manage shipping for our customers.
1. Shipping Locations
We currently ship to locations within the United States, including all 50 states and territories. Orders placed from outside the United States are not eligible for delivery at this time.
2. Shipping Methods
We offer the following shipping options to ensure flexibility and convenience:
- Standard Shipping (3-7 business days)
- Expedited Shipping (2-3 business days)
- Next-Day Shipping (1 business day)
Shipping times are calculated from the date of order confirmation.
3. Shipping Charges
Shipping charges are calculated based on the weight of the items, shipping method selected, and delivery location. Exact charges will be displayed during the checkout process.
- Free Standard Shipping: Available for orders over $50.
- Additional fees apply for expedited and next-day shipping options.
4. Processing Time
Orders are processed Monday through Friday, excluding holidays. Please allow 1-2 business days for order processing. You will receive an email confirmation with tracking details once your order is shipped.
5. Order Tracking
All shipped orders come with a tracking number, which will be provided via email. You can track your shipment on our website or through the carrier’s website.
6. Delivery Issues
If your package is delayed, damaged, or lost during transit, please contact our customer service team at info@maxwellelectronics.co within 5 business days of the expected delivery date. We will work with the carrier to resolve the issue and ensure your satisfaction.
7. International Shipping
At this time, we do not offer international shipping. We are working to expand our services and appreciate your patience as we improve.
8. In-Store Pickup
Currently, we do not offer in-store pickup services at our location:
Maxwell Electronics Corporation
23100 Avenue San Luis, Woodland Hills, CA 91364, California, USA
Contact Us
For questions or concerns about our shipping policy, please reach out to us:
- Email: info@maxwellelectronics.co
- Address: Maxwell Electronics Corporation, 6569 Pinion Street, Oak Park, CA91377
We strive to provide excellent service and ensure your shopping experience with Maxwell Electronics is seamless and satisfactory.